Terms and Conditions

RETURNS

If your costume has manufacturing errors or size we offer a free touch-up service. For this, send us a request by email to  contact@mendosuits.com with attached: 3 pictures of your suit worn (face, side, back) so that we can understand your request.

If we evaluate that the costume needs to be retouched, the procedure is as follows:

  • A specialist will come and take your measurements.
  • We will inform you by email of the address to which to send your costume (shipping costs at our expense).
  • Your costume will be retouched at our tailor or in our partner retouching centers, depending on the extent of the modifications.
  • You will receive your retouched costume 1 to 3 weeks later.

If the costume has too many errors, we will completely redo your costume with our tailor.

SHIPMENTS

Your order will be delivered under 4 to 6 weeks following your measurement.

PAyMENT

We accept the following payments:

  • Credit cards: Visa, Mastercard, American Express.
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